Support
Need a hand? We usually reply within 1–2 business days.
✉ support@topnotch.appFrequently asked
Make sure you've granted microphone access, you're on a real device (voice detection doesn't work in the simulator), and you've tapped Talk to start listening. Speak clearly — scrolling paces to your voice.
Camera mode needs camera permission, and the iOS Simulator has no camera — use a real device. If it's still black, check Settings → Top Notch and confirm Camera access is on.
On the prompter, switch the toggle to Camera. The live camera appears behind your script and a record button shows up. Tap it to start filming — your take saves to your Photos library.
Reinstalling the app and signing in with the same Apple ID restores your access. If you bought a license directly, email us with your order details and we'll sort it out.
Still stuck?
Email support@topnotch.app with your device model and iOS/macOS version and we'll help.